FAQ | ELSON

FAQ

Shipping

  • ELSON ships all orders on the same day if the order is received before 12pm EST with all other orders after the cut off being dispatched the following day and can be delivered anywhere in the world
  • Spend over $200 and receive free shipping within Australia
  • Shipping for order under $200 within Australia is $10 AUD
  • Express Shipping is available for a flat rate of $20 to anywhere in Australia
  • All international orders have a flat shipping charge of $20

Returns

  • ELSON accepts returns on all orders if notified by email within 3 days of receiving the goods
  • All returned items need to be delivered back to ELSON within 10 days
  • Refunds will be processed as soon as goods are received by ELSON

Pre Sales

  • ELSON offers exclusive pre sale order discounts to members of the mailing list
  • Pre sale orders must be paid in full at time of order and you will be notified when the order is shipped

 Full TERMS & CONDITIONS can be viewed here